Frequently Asked Questions
Everything you need to know about your Charged Cycle Works orders
What is the standard shipping time for my order?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days depending on your location within the continental United States.
How do I return an item that doesn't fit?
We offer a 30-day return policy for all unworn and unwashed apparel. Simply visit our Returns Portal to generate a prepaid shipping label and initiate your refund or exchange.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination and package weight.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Affirm.
How can I track my package once it has shipped?
Once your order leaves our warehouse, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your delivery progress.
Are your materials sustainably sourced?
Quality and responsibility are our priorities. We partner with ethical manufacturers and prioritize high-performance, durable fabrics designed to last longer than traditional fast-fashion alternatives.